Shipping Policy

At Strong Car Key Chains, we are committed to providing efficient, reliable, and transparent shipping services for all orders placed through our website https://strongcarkeychains.com. Below is a detailed overview of our shipping process to help you understand how your order is handled and delivered.

Order Processing and Delivery Schedule

Once you place an order, our team begins processing it promptly. Please review the following shipping timeline:

Handling Time:
1–2 Business Days (Monday–Friday)

Transit Time:
3–7 Business Days (Monday–Friday)

Total Shipping Time (Handling Time + Transit Time):
4–9 Business Days (Monday–Friday)

All timeframes are calculated in business days and do not include weekends or public holidays.

Order Cut-Off Time

Orders placed before 04:00 PM (GMT-05:00) Eastern Standard Time (New York) will begin processing the same business day.

Orders placed after 04:00 PM (GMT-05:00) EST will be processed on the next business day.

Order Confirmation

After placing your order, you will receive a confirmation email containing your order number and purchase details.

Once your order has shipped, you will receive a shipping confirmation email with a tracking number and tracking link so you can monitor your delivery.

Shipping Carrier

We partner with trusted and reliable carriers within the United States, including USPS, UPS, and FedEx, to ensure safe and timely delivery.

Shipping Locations

We currently ship within the United States only.

Shipping Fee

We offer Free Shipping on all orders within the United States.

All prices listed on our website are in USD (United States Dollar).

Tracking

After dispatch, a tracking number will be sent to your email address.

Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

Lost Packages

If your tracking shows “Delivered” but you have not received your package, please:

Verify the shipping address provided at checkout.
Check around your property and secure delivery areas.
Ask household members or neighbors if they accepted the package.
Contact the shipping carrier directly with your tracking number to initiate a claim.

If the package is officially declared lost, contact us with your order number. We will arrange a replacement shipment or refund, based on your preference.

Delays

While we aim to meet all delivery estimates, delays may occur due to:

High shipping volumes
Weather conditions
Carrier disruptions
Public holidays

If your order has not arrived within the expected timeframe, please contact our support team for assistance.

Contact Us

Store Name: Strong Car Key Chains
Limited Liability Company: Petros Bouldering Gym LLC
Document No(s): 202332002252
Business Address: 728 Park Ave East, Mansfield, OH 44903, United States
Phone Number: +1 470-635-6296
Email: support@strongcarkeychains.com
Customer Support Hours: 9:00 AM to 5:00 PM, Monday through Friday
Timezone: (GMT-05:00) Eastern Standard Time (New York)